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Return Policy

Items eligible for return-

Unworn and unwashed items that are stain free. Must also not smell of smoke or other odors.  Items must be pet hair free. No final sale items and items must be within return policy date range. 

No returns are accepted on sale items, seasonal merchandise (Thanksgiving shirts, Christmas shirts, etc), final sale items and accessories.

 

Return Policy-

Refunds will be in the form of store credit ONLY. Store credit will be applied to your account. Customers are responsible for return shipping fees. Returns must be postmarked within 14 days of order date.

 

Ship returns to:

Soulful Beauty Boutique Returns

 

*Please include order number and reason for return or the item/s will not be processed.

 

Defective items –

If you have received a defective item, please contact us at support@soulfulbeautyboutique.com within 3 business days of receiving your shipment to be eligable for a refund. Please include a description of defect and include picture of aforementioned defects. Our customer service will be more than happy to help!